To enhance your service experience, Crystalpeak Limited (hereinafter referred to as "we" or "us") would like to provide you with important notifications, service updates, promotional materials, and other relevant information (collectively referred to as "Messages") via the Viber application.
Before you consent to this clause, please carefully read the following information:
1. Types of Messages
The messages you may receive include, but are not limited to:
- Transactional and Service Notifications: Order confirmations, shipping updates, account security alerts, etc.
- Personalized Recommendations: Product, service, or content recommendations based on your preferences.
- Marketing and Promotional Information: Information about the latest campaigns, coupons, and special offers.
- Surveys and Feedback Requests: Invitations to participate in customer satisfaction surveys or product feedback.
- Verification code: The verification code message sent during login/registration requests.
2. Data Usage and Privacy
We take your privacy seriously and are committed to protecting your personal information:
- We will only use your Viber account information (phone number) to send you the authorized messages described above.
- Your phone number will be stored securely and used solely for this communication purpose.
- We will not send spam messages via Viber nor sell or rent your Viber account information to any third party for their independent marketing purposes.
3. Consent and Authorization
By checking the consent box, you expressly and knowingly consent to:
- Subsequently receiving messages from Crystalpeak Limited via the provided Viber account.
- Our processing and use of your associated Viber account information (phone number) for the purpose of sending such messages.
- This consent supplements our Terms of Service and does not replace other agreements.
4. Unsubscribing (Opt-out) at Any Time
Your consent is voluntary and can be revoked at any time, free of charge. If you no longer wish to receive our messages via Viber, you can unsubscribe in any of the following ways:
- Directly reply with "STOP" or follow the unsubscribe instructions provided within any Viber message we send.
- Disable the Viber notification preference in your account settings.
- Contact our customer service at info@crystalpeak.cc to request removal from the Viber distribution list.
5. Communication Costs
Please note that receiving Viber messages may incur data usage charges from your mobile network provider. We are not responsible for such charges.